The shop's loud. The phone still needs an answer.
The bay is loud, your advisor is mid-estimate, and the phone rings through to nothing.
FROM $97 SETUP · $97/MO · NO CONTRACT · YOUR NUMBER STAYS YOURS
Recorded demo. Torque Auto Repair is an example business.
Features
What Marc handles for Automotive.
Marc is trained specifically for your industry's terminology, caller scenarios, and scheduling needs. Not generic. Not approximate. Built for what your phone actually sounds like.
Service Bay Scheduling
Marc books service appointments against your actual bay availability and advisor schedule — so customers hang up with a confirmed drop-off time instead of a callback they might not wait for.
Repair Status Updates
Marc handles the 'Is my car ready?' calls that pile up during the day, giving customers an accurate status update without pulling your advisor off the floor mid-estimate.
Estimate Intake
Marc collects the vehicle make, model, year, mileage, and reported issue from callers requesting estimates — so your advisor has a full picture before they even make the callback.
Parts & Warranty FAQ
Common questions about OEM vs. aftermarket parts, warranty coverage, and service intervals get answered by Marc — keeping your advisors focused on the customers standing in front of them.
Waitlist & Cancellation Management
Cancellations get handled immediately and open slots filled from your waitlist — so revenue-per-day stays consistent even when the schedule shifts.
After-Close Drop Request Capture
Customers who call after you close get their vehicle info collected and a drop time set for next-day opening — so your first appointment of the day is already booked before you turn the lights on.
Automotive results
Bay full, phone answered. Every call captured while your team runs the floor.
Auto service shops run on throughput — and the phone is the biggest bottleneck in most operations. Every time an advisor stops to answer a status call or a new appointment request, they're not writing an estimate or moving a car through the bay. Marc handles the phone so your team can handle the work.
From scheduling and status calls to after-close requests and estimate intake, Marc captures every customer interaction professionally — so no job falls through the cracks because the shop was busy.
0
Calls going unanswered during peak bay hours
9s
Average answer time — no hold queues, no ring-through
24/7
Coverage — including after-close drop requests
Customer results
Real businesses. Real calls. Real results.
Not from a focus group. From owners who were losing calls before last month.
I was missing 4 to 6 calls a day. In the first week Marc answered 47 calls while I was on jobs. I landed 11 of them. The setup was done before lunch.
Carlos V.
Vega Plumbing · Austin, TX
My front desk used to dread Mondays. Now they come in to a full schedule that booked itself over the weekend. We stopped missing after-hours calls completely.
Dr. Sarah M.
Brightline Dental · Dallas, TX
Clients call at 11 PM after accidents. Marc gets their info, tells them someone will call back, and they stay. Before this, they just went to the next firm on Google.
James C.
Calloway & Reed Law · San Antonio, TX
Businesses in 12 industries
No contract required
Live inside one business day
What else were you going to do?
Every option for covering your phones, side by side.
| SmoothOperator | In-house receptionist | Voicemail | Answering service | |
|---|---|---|---|---|
| Answers 24/7 | Yes | Business hours only | Records only | Yes |
| Answers on the first ring | Every time | One call at a time | Never | Hold queues happen |
| Books appointments | Into your calendar | Yes | No | Rarely |
| Filters spam & sales calls | Built in | Takes their time | You hear all of it | You pay per call |
| Texts you every call summary | Automatically | If they write it down | No | Usually extra |
| Speaks 30+ languages | Yes | No | No | Limited |
| Cost | From $97 setup + $97/mo | $2,500+/mo | Free — costs you customers | $100–300/mo + per-call |
Costs less than the customer you just missed.
Two plans. No hidden minutes, no surprise overage. Higher call volumes are quoted before you pay anything.
Essential
Everything you need to stop losing calls.
+ $97 setup · billed once
- Every call answered in your business's name, 24/7
- Appointment booking into your calendar
- Lead capture: name, number, and what they need
- Spam and robocall filtering
- A text summary after every call
- Urgent-call routing to your cell
- 30+ languages, switched automatically
- Works with your existing number and phones
Pro
For businesses that want it dialed in and hands-off.
+ $297 setup · billed once
- Everything in Essential
- Custom cloned voice — sounds like your team, not a bot
- Automated callbacks at the customer's requested time
- Priority setup — live same day
- Multiple locations, one receptionist
- Direct line to a human for script changes
Fair questions. Plain answers.
Can it book service bay appointments?
Yes. Marc schedules appointments directly into your service calendar based on your actual availability and bay capacity. Customers hang up with a confirmed drop-off time instead of a callback promise.
What about customers calling about their repair status?
Marc can answer common status questions using the info you provide — estimated completion, what was found, next steps. It keeps the calls from stacking up on your advisors while they're working the floor.
Does it work when the shop gets busy and the phone gets forgotten?
That's the whole point. Marc never gets busy. The phone rings the same at 8 AM or in the middle of a flat-rate crunch — every call gets answered, logged, and summarized for you.
Will callers know it's AI?
It doesn't pretend to be a person. It answers professionally in your business's name and gets straight to helping. What callers actually hate is ringing, hold music, and voicemail — an instant, useful answer is what they remember.
Do I keep my phone number?
Yes. Your number stays yours, with your carrier. You forward calls to us — everything, or only what you miss. Turn the forwarding off and you're back to normal in minutes.
How fast can it go live?
Usually within one business day. We build and test your receptionist before it answers a real caller, so day one sounds like week ten.
What happens to my calls?
Answered, handled, and summarized. You get a text after every one: who called, what they wanted, what happened. Urgent calls route straight to your cell. Spam never reaches you.
Can it actually book appointments?
Yes — into your real calendar, against your real availability. It handles reschedules and answers common questions about your services, hours, and pricing.
What if I cancel?
You stop paying, we stop answering, you turn off the forwarding. No contract, no cancellation fee, no retention specialist.
What's included at each price?
Essential ($97 setup + $97/mo) covers everything most businesses need: every call answered, appointments booked, spam filtered, a text summary after each call. Pro ($297 setup + $297/mo) adds a custom cloned voice, automated callbacks, priority same-day setup, and support for multiple locations. Both are flat monthly pricing — no per-call fees, no usage surprises.
Do you sell my data?
No. We don't sell, share, or monetize your information or your callers' information. Your call logs exist to serve your business and nobody else.
Your next customer is about to call. Who’s answering?
Call the demo line and hear it work. Or start now and have it live by tomorrow.
QUESTIONS FIRST? HELLO@GETSMOOTHOPERATOR.COM