Patients call when it hurts — usually all at once.
Patients call in waves, usually while your front desk is checking someone else in. Every ring you miss is an appointment lost to the next office.
FROM $97 SETUP · $97/MO · NO CONTRACT · YOUR NUMBER STAYS YOURS
Recorded demo. Brightline Dental is an example business.
Features
What Marc handles for Dental & Healthcare.
Marc is trained specifically for your industry's terminology, caller scenarios, and scheduling needs. Not generic. Not approximate. Built for what your phone actually sounds like.
Appointment Scheduling
Marc books cleanings, exams, fillings, and orthodontic consultations against your real availability — handling new patients and existing ones without a single hold queue.
Dental Emergency Triage
Severe tooth pain, cracked teeth, and post-procedure concerns get identified and routed to your on-call dentist immediately. Routine requests go to the next available slot.
Insurance Question Handling
Marc answers common coverage questions, collects policy information from new patients, and helps them understand what to bring — so your front desk spends less time on the phone.
No-Show Reduction
Automated appointment reminders go out before every visit. Cancellations get handled and slots filled from your waitlist — so chairs stay occupied and revenue stays stable.
New Patient Onboarding
Marc collects medical history basics, insurance details, and scheduling preferences from first-time callers — so your team is prepared before the patient walks in.
Treatment FAQ Handling
Questions about recovery times, procedure costs, what to eat before an extraction — Marc answers them using your practice's specific protocols so staff can stay focused on care.
Dental & Healthcare results
Every patient call answered — even when every chair is full.
Dental offices run a constant push-pull between in-chair patient care and inbound call volume. When your front desk is checking someone in, the phone goes unanswered — and that patient books with the office that picked up. Marc eliminates the gap entirely, answering every call professionally in your practice's name.
From multi-location DSOs to single-provider offices, Marc handles the call volume your team can't cover, captures patient information, and gets appointments on the books — so you come back from a procedure to a scheduled calendar, not a voicemail backlog.
40%
Avg. no-show reduction with automated reminders
0
Patient calls going to voicemail when Marc is on
24/7
Coverage — including after-hours emergency triage
Customer results
Real businesses. Real calls. Real results.
Not from a focus group. From owners who were losing calls before last month.
I was missing 4 to 6 calls a day. In the first week Marc answered 47 calls while I was on jobs. I landed 11 of them. The setup was done before lunch.
Carlos V.
Vega Plumbing · Austin, TX
My front desk used to dread Mondays. Now they come in to a full schedule that booked itself over the weekend. We stopped missing after-hours calls completely.
Dr. Sarah M.
Brightline Dental · Dallas, TX
Clients call at 11 PM after accidents. Marc gets their info, tells them someone will call back, and they stay. Before this, they just went to the next firm on Google.
James C.
Calloway & Reed Law · San Antonio, TX
Businesses in 12 industries
No contract required
Live inside one business day
What else were you going to do?
Every option for covering your phones, side by side.
| SmoothOperator | In-house receptionist | Voicemail | Answering service | |
|---|---|---|---|---|
| Answers 24/7 | Yes | Business hours only | Records only | Yes |
| Answers on the first ring | Every time | One call at a time | Never | Hold queues happen |
| Books appointments | Into your calendar | Yes | No | Rarely |
| Filters spam & sales calls | Built in | Takes their time | You hear all of it | You pay per call |
| Texts you every call summary | Automatically | If they write it down | No | Usually extra |
| Speaks 30+ languages | Yes | No | No | Limited |
| Cost | From $97 setup + $97/mo | $2,500+/mo | Free — costs you customers | $100–300/mo + per-call |
Costs less than the customer you just missed.
Two plans. No hidden minutes, no surprise overage. Higher call volumes are quoted before you pay anything.
Essential
Everything you need to stop losing calls.
+ $97 setup · billed once
- Every call answered in your business's name, 24/7
- Appointment booking into your calendar
- Lead capture: name, number, and what they need
- Spam and robocall filtering
- A text summary after every call
- Urgent-call routing to your cell
- 30+ languages, switched automatically
- Works with your existing number and phones
Pro
For businesses that want it dialed in and hands-off.
+ $297 setup · billed once
- Everything in Essential
- Custom cloned voice — sounds like your team, not a bot
- Automated callbacks at the customer's requested time
- Priority setup — live same day
- Multiple locations, one receptionist
- Direct line to a human for script changes
Fair questions. Plain answers.
Can it schedule, reschedule, and confirm appointments?
Yes. Marc books appointments directly into your scheduling system against your real availability. It handles reschedules and confirmations too — so your front desk spends time with in-office patients instead of the phone.
What happens when multiple patients call at once?
Marc answers all of them simultaneously. There's no hold queue, no ring-through to voicemail. Every caller gets an immediate, professional response — whether it's one call or twenty.
Can it handle after-hours pain or emergency calls?
Yes. Marc answers after hours, gets the nature of the emergency, and either routes the call to your on-call line or sends you a text so you can decide how to respond. Patients feel heard instead of abandoned.
Will callers know it's AI?
It doesn't pretend to be a person. It answers professionally in your business's name and gets straight to helping. What callers actually hate is ringing, hold music, and voicemail — an instant, useful answer is what they remember.
Do I keep my phone number?
Yes. Your number stays yours, with your carrier. You forward calls to us — everything, or only what you miss. Turn the forwarding off and you're back to normal in minutes.
How fast can it go live?
Usually within one business day. We build and test your receptionist before it answers a real caller, so day one sounds like week ten.
What happens to my calls?
Answered, handled, and summarized. You get a text after every one: who called, what they wanted, what happened. Urgent calls route straight to your cell. Spam never reaches you.
Can it actually book appointments?
Yes — into your real calendar, against your real availability. It handles reschedules and answers common questions about your services, hours, and pricing.
What if I cancel?
You stop paying, we stop answering, you turn off the forwarding. No contract, no cancellation fee, no retention specialist.
What's included at each price?
Essential ($97 setup + $97/mo) covers everything most businesses need: every call answered, appointments booked, spam filtered, a text summary after each call. Pro ($297 setup + $297/mo) adds a custom cloned voice, automated callbacks, priority same-day setup, and support for multiple locations. Both are flat monthly pricing — no per-call fees, no usage surprises.
Do you sell my data?
No. We don't sell, share, or monetize your information or your callers' information. Your call logs exist to serve your business and nobody else.
Your next customer is about to call. Who’s answering?
Call the demo line and hear it work. Or start now and have it live by tomorrow.
QUESTIONS FIRST? HELLO@GETSMOOTHOPERATOR.COM