Every provider's booked. The phone doesn't know that.
Every provider is in a treatment room when the consult call comes in, and that caller doesn't wait around for a callback.
FROM $97 SETUP · $97/MO · NO CONTRACT · YOUR NUMBER STAYS YOURS
Recorded demo. Lumina Med Spa is an example business.
Features
What Marc handles for MedSpa & Aesthetics.
Marc is trained specifically for your industry's terminology, caller scenarios, and scheduling needs. Not generic. Not approximate. Built for what your phone actually sounds like.
Treatment Consultation Booking
Marc books Botox, filler, laser, and skin consultation appointments against your real schedule — day or night, while every provider is in a treatment room.
Treatment & Pricing Inquiries
Callers asking about procedures, downtime, pricing, and aftercare get answers from your approved service information — so they're educated and ready when they walk in for the consult.
VIP Client Warm Transfer
High-value returning clients and complex treatment requests get escalated to your team with full call context — no repetition, no dropped information, no lost relationship.
Promotional Campaign Handling
Seasonal promotions and treatment packages drive call spikes Marc is built to absorb. Every caller who sees your offer gets a response and a booking — not a voicemail during your busiest week.
Appointment Reminders & No-Show Reduction
Automated pre-appointment reminders reduce no-shows and keep your treatment schedule full. Cancellations trigger waitlist notifications before the slot goes empty.
Lead Qualification
Marc identifies the caller's treatment interest, budget range, and timeline — so your consultants spend time with motivated prospects, not exploratory browsers.
MedSpa & Aesthetics results
Consults booked while your team is in treatment.
MedSpas run on consultations — and consultations start with a phone call. When every provider is hands-on, the phone goes unanswered and that prospect books with the spa that picked up. Marc closes the gap: answering with your clinic's tone, answering treatment questions professionally, and getting the consult on the books before the caller looks elsewhere.
Whether it's a Botox inquiry, a laser package question, or a promotional call spike, Marc handles every conversation with the premium feel your brand demands — and delivers a full summary to your team before the provider even comes up for air.
3x
More after-hours consult bookings captured
0
Missed consult inquiries when Marc is covering
24/7
Coverage — including campaign launch surges
Customer results
Real businesses. Real calls. Real results.
Not from a focus group. From owners who were losing calls before last month.
I was missing 4 to 6 calls a day. In the first week Marc answered 47 calls while I was on jobs. I landed 11 of them. The setup was done before lunch.
Carlos V.
Vega Plumbing · Austin, TX
My front desk used to dread Mondays. Now they come in to a full schedule that booked itself over the weekend. We stopped missing after-hours calls completely.
Dr. Sarah M.
Brightline Dental · Dallas, TX
Clients call at 11 PM after accidents. Marc gets their info, tells them someone will call back, and they stay. Before this, they just went to the next firm on Google.
James C.
Calloway & Reed Law · San Antonio, TX
Businesses in 12 industries
No contract required
Live inside one business day
What else were you going to do?
Every option for covering your phones, side by side.
| SmoothOperator | In-house receptionist | Voicemail | Answering service | |
|---|---|---|---|---|
| Answers 24/7 | Yes | Business hours only | Records only | Yes |
| Answers on the first ring | Every time | One call at a time | Never | Hold queues happen |
| Books appointments | Into your calendar | Yes | No | Rarely |
| Filters spam & sales calls | Built in | Takes their time | You hear all of it | You pay per call |
| Texts you every call summary | Automatically | If they write it down | No | Usually extra |
| Speaks 30+ languages | Yes | No | No | Limited |
| Cost | From $97 setup + $97/mo | $2,500+/mo | Free — costs you customers | $100–300/mo + per-call |
Costs less than the customer you just missed.
Two plans. No hidden minutes, no surprise overage. Higher call volumes are quoted before you pay anything.
Essential
Everything you need to stop losing calls.
+ $97 setup · billed once
- Every call answered in your business's name, 24/7
- Appointment booking into your calendar
- Lead capture: name, number, and what they need
- Spam and robocall filtering
- A text summary after every call
- Urgent-call routing to your cell
- 30+ languages, switched automatically
- Works with your existing number and phones
Pro
For businesses that want it dialed in and hands-off.
+ $297 setup · billed once
- Everything in Essential
- Custom cloned voice — sounds like your team, not a bot
- Automated callbacks at the customer's requested time
- Priority setup — live same day
- Multiple locations, one receptionist
- Direct line to a human for script changes
Fair questions. Plain answers.
Can it handle consultation inquiries and service pricing questions?
Yes. Marc answers questions about your treatments, services, and general pricing ranges — and books consult appointments directly into your schedule. The caller gets information and a time, not a callback promise.
How does it handle sensitive or personal treatment questions?
Marc is professionally discreet. It answers what it can from your approved FAQs, collects the caller's contact info and area of interest, and flags anything requiring a provider conversation for your follow-up.
What about calls that come in during back-to-back treatment days?
That's the norm in MedSpa — and exactly what Marc is built for. It answers every call while your team is focused on treatment, and delivers a full summary when you come up for air.
Will callers know it's AI?
It doesn't pretend to be a person. It answers professionally in your business's name and gets straight to helping. What callers actually hate is ringing, hold music, and voicemail — an instant, useful answer is what they remember.
Do I keep my phone number?
Yes. Your number stays yours, with your carrier. You forward calls to us — everything, or only what you miss. Turn the forwarding off and you're back to normal in minutes.
How fast can it go live?
Usually within one business day. We build and test your receptionist before it answers a real caller, so day one sounds like week ten.
What happens to my calls?
Answered, handled, and summarized. You get a text after every one: who called, what they wanted, what happened. Urgent calls route straight to your cell. Spam never reaches you.
Can it actually book appointments?
Yes — into your real calendar, against your real availability. It handles reschedules and answers common questions about your services, hours, and pricing.
What if I cancel?
You stop paying, we stop answering, you turn off the forwarding. No contract, no cancellation fee, no retention specialist.
What's included at each price?
Essential ($97 setup + $97/mo) covers everything most businesses need: every call answered, appointments booked, spam filtered, a text summary after each call. Pro ($297 setup + $297/mo) adds a custom cloned voice, automated callbacks, priority same-day setup, and support for multiple locations. Both are flat monthly pricing — no per-call fees, no usage surprises.
Do you sell my data?
No. We don't sell, share, or monetize your information or your callers' information. Your call logs exist to serve your business and nobody else.
Your next customer is about to call. Who’s answering?
Call the demo line and hear it work. Or start now and have it live by tomorrow.
QUESTIONS FIRST? HELLO@GETSMOOTHOPERATOR.COM